Most of us are pretty familiar with computers these days. We know that the information we’re putting in and processing is building up on the hard drive, ready to be backed up for use elsewhere.
But what about the information, knowledge and wisdom that your people accumulate during their time with you? The knowledge that makes them the ‘go to’ person in a crisis, great at what they do, the person who regularly perform better than others, the person you rely on. What happens to their knowledge when they move on, change jobs or God forbid, get hit by a bus? Is it just gone….forever?
Now imagine how your organization or business copes with the loss of that knowledge. If you haven’t anticipated it and assessed the risk, it’s going to impact on productivity, workload , customer relations and retention, business continuity, recruitment, training, reputation……..I could go on. The bottom line is, it’s not going to be good for business, so it makes sense to do something about it before it happens. It’s a ‘risk’, simple as that, and for every properly assessed risks, there are appropriate control measures.
Risk boils down to the same thing in the end – how likely is it that something’s going to happen, and how much damage is it going to do? Do you know the answers to those questions when you look at your own organization, and the possibility of losing your KEY people? It’s too late once they’ve gone.
The first challenge is to recognize your key people for what they are and the value they bring to your organization. Retaining that value for the future benefit of your organization doesn’t have to be complicated. It will all depend on the size of your business, the profile of your workforce and the consequences identified in your risk assessment process.
I can speak to your teams, help with the process, the profiling, the risk assessment or the implementation of control measures. Just get in touch. All my contact details are here on the website, and you can also access a free e-book with some questions you might ask to determine if you’re potentially vulnerable.
Peter’s talk touches all staff, young and old, experienced and inexperienced and everyone in between! His ability to engage with his audience is outstanding and the real-life examples and anecdotes he shares are relevant and entertaining.Phil Birch, Pavis Financial Management
If you’d like me to speak to your teams, or you need help with any or all those identified parts of the process, the profiling, the risk assessment or the implementation of control measures, then get in touch by visiting my contact page.